Tailor-made training: course on "Strategic workforce planning at the service of dynamic human resources management"

The Forhom Institute was entrusted by the National Social Security Fund (CNSS, Caisse Nationale de Sécurité Sociale in French) of the Congo to provide a training course on the topic of "Strategic workforce planning at the service of dynamic human resources management" for 9 executives from human resources departments.

This training course took place in Brazzaville in CNSS' management offices from 13 to 20 July 2015 and was prepared and facilitated by an international human resources management expert specialising, in particular, in the HR mechanisms specific to social security funds. Training course objectives

At the end of this training course, the participants are capable of:

• deploying strategic human resources management;
• identifying the duties of human resources managers and officers and strengthening their action;
• defining the human resources management processes and creating efficient tools suited to their organisation;
• developing and setting up a strategic workforce planning approach: methodology, actors, tools.

Topic 1 - Organising and strengthening the HR function to achieve more efficient human resources management

• Strengthening the HR function within their organisation: positioning and organisation.
• Defining and consolidating the role of the HR manager and of other HR actors.
• Setting up the internal procedures, optimising them and crafting the corresponding documents.
• Incorporating the skills logic into their human resources management.

Topic 2 - Approach and tools to set up strategic workforce planning

• Organising and making the strategic workforce planning approach their own: methodology, objectives, planning, actors, communication.
• Managing the strategic workforce planning system.
• Using strategic workforce planning as a decision-aid tool.

The aim of the expert's assignment was to enable each human resources actor participating in this training course to build their capacities to be able to anticipate and manage the HR issues mainly relating to the ongoing reorganisations within the National Social Security Fund (CNSS). The training course, in the form of action learning, was facilitated through workshops and involved the creation of tools specific to the management of CNSS employees' jobs and skills.